Friday, September 4, 2009

Well, at least It's Bloggable!

So I'm sitting back and enjoying my vacation and waiting for your thoughtful questions to roll in- but no pressure :)

A situation occured tonight though, and its only redeeming feature was that it was blog fodder.

After Callie, our lovely hostess, and her partner Candace (synonyms to to preserve their identities as secret agents) recommended a local pub pretty highly, that's where the four of us (Lady, the C's and I) decided to eat for dinner.

Big mistake.

Not only had the menu changed (portions shrank, food that had not been spicy was spicy) but the waitress either had some problem with same-sex couples, or brunettes in wheelchairs. I'm thinking it may have been the latter, as neither Lady and I nor the C's were playing tonsil hockey or had flashing rainbows over our heads.

She was rude and abrupt from the moment we sat down.

"How're you splitting the bills?"

"Whaddaya want to eat?"

"Whaddaya want me to do?"

We were trying to be charitable about it though. Maybe she didn't want to work today. Maybe she's got big stuff going on at home. Maybe her shoes are too tight.

Until we decided to watch her interactions with the other 3 tables in her section. I wish I was joking when I said that the 2 seated before us and the 1 seated after us were treated to spectacular service. She laughed and joked, made recommendations on the new menu (all of our attempts to engage her were met with icy stares) and provided prompt attention.

Eventually, between the blatant...whatever she was doing, and the subpar food we asked to have our most-offending dishes removed from our bills (drinks and appetizers were great; we paid for those) This she did with more rudeness... Then we called a manager over and calmly detailed the lack of service. His eyes just got bigger and bigger as we talked about things she had said or things she had failed to do (Like handing Candace her dinner plate and walking away, leaving the empty appetizer dish on the table and her nowhere to lay her hot food!)

Callie said that she had been a regular customer and that she would never have expected such poor service.

The manager was appropriately apologetic and discounted our amended bills, but Waitress-zilla's death glares followed us out. Left me wondering- Something I said? No. More like something I am...

Positive vacation post tomorrow- I promise!


Lisa said...

Ugh. It always stinks to get bad service. Maybe her ponytail was pulled too tight?

Cindy Murphy said...

Sounds familiar. I think I know those secret agents ;-)